Help Desk

 

Purchasing from our Online Store:

Our website uses a secure shopping cart to process all on-line payments. Once you are finished with your order, you can print out the confirmation page for your recorsds. You will also receive an "Order Confirmation" email immediately after your order is complete.
 

Sales Tax:

Sales Tax of 6.5% will be added to orders shipped within Missouri.
 

Shipping and Shipping Cost:

We ship via US Mail or FedEx, whichever is more reasonable. You have a choice on the checkout page to select your preferred shipping method. The shipping cost is automatically calculated based on the going rate of the US Postal Service or FedEx.

International Shipping - we can not insure 1st Class packages. If you chose that as your shipping option, we can not be responsible for lost or damaged products.

Free Shipping - if we have a promotion for FREE SHIPPING it only applies to orders shipped within the 48 contiguous United States. It does not apply to Alaska, Hawaii and international orders.
 

Returns & Echxanges:

Please call us at 314-849-4773 for an authorization. Olfa Deals reserves the right to return any package sent to us without prior authorization. All returns and exchanges are subject to a 15% restocking fee. All items returned to Olfa Deals must include all provided materials and accessories, must be in their original packaging, and must be in resalable condition.
 

Questions:

Please contact us via e-mail if you have any questions or would like to place a custom order or parts.
 

Privacy Policy:

Please visit our Privacy Policy page.